The District’s Operator, Inframark, recently transitioned to a new billing platform for all water bill payments.
This requires residents to register with the new platform, and customers who were using automatic payments must re-enroll.
To re-enroll in auto-pay, customers must find the security code listed at the top of their water bill:
If you are having trouble locating your security code, please reach out to Inframark’s Customer Service team at 832-467-1599 or CustomerService@Inframark.com.